Privacy Policy

This Privacy Policy explains how Hefei Tornado Agricultural Technology Co., Ltd. (合肥龙卷丰农业科技有限公司), trading as Tornado Agro (“Tornado Agro”, “we”, “us”), processes personal data submitted through tornado-agro.com.

Registered address: Room 108-1, Commercial Building 9, Chengshi Lüyuan Resettlement Community, Intersection of Heping Road and Tongling Road, Heping Road Subdistrict, Yaohai District, Hefei, Anhui Province, China
Privacy contact: info@tornado-agro.com

The website is intended for business enquiries from professional buyers outside Mainland China. It is not directed to consumers or children and is not intended to collect enquiries from individuals in Mainland China.

We may process:

• your name;
• company name;
• destination country or location;
• product category and product requested;
• expected volume and supply period;
• email address, telephone number or WeChat ID;
• specifications, packaging requirements and other information in your message;
• files you voluntarily attach, including specifications, photographs or packaging artwork;
• technical security data, such as IP address, request time, browser and server log data;
• the date, language and version of your consent.

Please do not submit passports, identity documents, payment-card details, health data or other sensitive personal data through the form.

We process the data to:

• receive, review and respond to your enquiry;
• assess product availability and supply feasibility;
• communicate about specifications, documentation and possible commercial cooperation;
• protect the website, prevent abuse and resolve technical incidents;
• comply with applicable legal obligations and establish or defend legal claims.

Where consent is required, processing is based on your consent. Processing may also be necessary to take steps at your request before entering into a contract, to pursue legitimate business and security interests where permitted, or to comply with law.

Submitting a form does not subscribe you to marketing communications and does not confirm that supply is available.

Data is collected through the enquiry form, transmitted over an encrypted connection and processed using website infrastructure and services selected by us. Access is limited to authorised personnel and service providers who need it for the purposes described above.

We do not sell personal data and do not use form data for automated decision-making or behavioural advertising.

Data may be processed by our authorised website-infrastructure, email, CRM, IT-support and information-security providers under contractual confidentiality and security obligations.

Because the controller is established in China, authorised Tornado Agro personnel in Mainland China may remotely access or receive the information necessary to review and respond to an enquiry. Depending on where the enquiry is submitted and initially processed, this may constitute an international transfer of personal data. We apply access controls, confidentiality duties and data-minimisation measures. Information about applicable safeguards may be requested at info@tornado-agro.com.

We will update this Policy before adding a recipient or transfer route that materially changes the processing.

An enquiry that does not result in an active commercial relationship is normally retained for up to 12 months after the last substantive contact and then deleted or anonymised. Security logs are retained only for the period reasonably necessary for security and diagnostics. Backups are deleted according to the applicable rotation cycle.

If negotiations continue, a contract is concluded or the data is required for a legal claim or statutory obligation, relevant information may be retained for the applicable contractual, limitation, accounting or legal period.

Subject to applicable law, you may request:

• information about the processing of your data and a copy;
• correction or completion;
• deletion;
• restriction of processing;
• withdrawal of consent;
• objection to processing;
• information about recipients and international transfers.

Withdrawal of consent does not affect processing lawfully carried out before withdrawal. To exercise a right, contact info@tornado-agro.com. We may request reasonable information necessary to verify the requester’s identity.

The website uses only cookies or similar technologies that are necessary for operation, security, language selection or form integrity. We do not use advertising cookies or behavioural tracking under this version of the Policy.

The server may automatically create limited technical logs for security, diagnostics and abuse prevention. These logs are not used for advertising profiles.

We use organisational and technical measures appropriate to the nature of the data and processing risks, including encrypted transmission, access restrictions, authentication, logging, backups and incident-response procedures. No transmission or storage method can eliminate all risk.

We may update this Policy when the website, service providers, processing purposes or legal requirements change. The current version and effective date will always be published on this page. Material changes will be highlighted where required by applicable law.

Questions, requests and complaints concerning personal data may be sent to info@tornado-agro.com. You may also complain to a competent data-protection authority or seek judicial protection where applicable.